Email Support Executive

Join Teamlease Services Limited as an Email Support Executive in Thane West, Mumbai. There are 15 open positions. Salary is up to ₹30,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone patient and calm under pressure

What you will do

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Teamlease Services Limited today.