Holiday Consultant

TeamWork HR is hiring a Holiday Consultant in Dadar West, Mumbai. The pay goes up to ₹40,000/month. The team is filling 2 vacancies.

In the employer’s words

Guiding Customers On Holiday Destinations, Budgets, Package Details, Visa Process, Etc. Booking And Closing Visa And Travel Processes. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Salary

Compensation: ₹18,000 – ₹40,000 per month.

Job at a glance

• Job location: Dadar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 10:30 AM - 8:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by TeamWork HR.