Service Coordinator

A new Service Coordinator role is open at Techlink Infoware Pvt Ltd, Andheri East, Mumbai. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Job Description Service Support Coordinatorjob Titleservice Support Coordinatordepartmentservice & Supportreporting Toservice Manager / Operations Managerjob Summarythe Service Support Coordinator Is Responsible For Coordinating Daily Service Operations, Assigning Service Requests To Engineers, Maintaining Service Records, Ensuring Timely.

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Active listening, Complaint handling, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:45 AM - 6:45 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Techlink Infoware Pvt Ltd today.