Email Support Executive

Technotask Business Solutions Private Limited wants to bring on an Email Support Executive for its Thane West, Mumbai team. Salary is up to ₹21,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : English

What you get

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Roles and responsibilities

As an Email Support Executive, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are patient and customer-first

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Technotask Business Solutions Private Limited. It takes less than a minute.