Non Tech Support Executive - Voice ...

Technotask Business Solutions Private Limited is hiring a Non Tech Support Executive - Voice ... in Thane, Mumbai. You can earn up to ₹21,000/month. Great for first-time job seekers. There are 10 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International, Inbound | Languages : English

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

Salary

Compensation: ₹19,000 – ₹21,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Technotask Business Solutions Private Limited today.