Telecaller

Teknas Fitness has an opening for a Telecaller based in Vidhyanagar Colony. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Active listening, Complaint handling
• Basic English
• Freshers can apply

Position details

• Location: Vidhyanagar Colony
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Teknas Fitness. It takes less than a minute.