Telecaller

Start your next role as a Telecaller with Tekra Solutions Pvt Ltd in Powai, Mumbai. No experience? You can still apply. You can earn up to ₹40,000/month. There are 3 open positions.

Note from the employer

Conduct Outbound Calls To Engage With Customers, Provide Information About Products And Services, Address Queries, And Build Customer Relationships. Maintain Accurate Call Records, Follow Up With Customers And Leads, Schedule Appointments Or Service Requests, And Ensure A Positive Customer Experience Through Effective Communication And Support. Type : Domestic | Languages : Marathi, Hindi

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi
• A customer-first, calm under pressure attitude

Salary

Compensation: ₹10,000 – ₹40,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Work location: Powai, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3

Apply today and take the next step in your career with Tekra Solutions Pvt Ltd.