Sbi Customer Service Executive

Looking for a Sbi Customer Service Executive role in Malad West, Mumbai? Teleacess Company Pvt Ltd is hiring now. No experience? You can still apply. The pay goes up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Process: Sbi Inbound Required Count : 50Process Details: Inbound Process Prior Experience : Graduate Freshersalary - 18K Ctc , 14.7K In-Hand Graduate With 6 Months Experience (Veti 5 Quality)Ctc : 25 Ctc , 20K In-Hand Shift Timing: 24/7 Rotational Shift For Boys And Girls For Day Shift Any One Rotational Week Off Excellent Communication Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF

Interested? Apply now on BetterJobs with your resume — Teleacess Company Pvt Ltd reviews applications regularly.