Tata Customer Service Executive

Teleperformance is hiring a Tata Customer Service Executive in Malad West, Mumbai. Freshers can apply. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Process: Tata Digital (Frontend)(Email & Inbound) Experience - Graduate Fresher/Graduate With 6 Months Of Experienceshift: Rotational Shift From 9Am-10Pm For Girls And For Boys 2B47 Shift Any 9 Hours Shift Any 1 Week Offfor Freshers : 22000 Ctc In Hand 17000For Experience : 25000 Ctc In Hand 20000 Location:Malad Aspee Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF

Click Apply to send your profile to Teleperformance. It takes less than a minute.