Customer Service Executive Inbound

Teleperformance Malad is looking for a Customer Service Executive Inbound to join its team in Malad West, Mumbai. You can earn up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Opening For Inbound Customer Service ( Pdl ) Malad Locationhsc With 6 Months On Paper Experience Graduate Fresher/With 6 Mnths Experience On Papersalary 21000 Ctc 17000 In Hand. Hsc Fresher 14700 Inhand 18000 Ctc Bengali Kannada Gujrati Telugu Malyalam Language Candidate 18000 Inhand Shift Day Rotational Shift Of 9 Hours.1Rotational Offexcellent English Communication Required V4 Qualitysalary Starts From Day One. Max Age 36. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Location: Malad West, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 30

Ready to start? Upload your resume and apply to Teleperformance Malad today.