Telecaller

Telpro is hiring a Telecaller in Thane West, Mumbai. The pay goes up to ₹28,000/month. 12 candidates will be hired for this role.

Note from the employer

Outbound Calling And Lead Generation. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Marathi, Hindi, English

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹18,000 – ₹28,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Timings: 10:00 AM - 7:00 PM | monday to Sunday weekly one off
• Vacancies: 12

If this job suits you, apply now — shortlisted candidates will be contacted by Telpro.