Email Support Executive

Temerity Careers Private Limited wants to bring on an Email Support Executive for its Belapur, Mumbai team. The pay goes up to ₹21,000/month. 20 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you get

Salary: ₹16,000 – ₹21,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Good English
• Freshers can apply
• You are customer-first and polite

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Belapur, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Temerity Careers Private Limited.