Email Support Executive

Temerity Careers Private Limited has an opening for an Email Support Executive based in Turbhe, Mumbai. The team is filling 10 vacancies. Salary is up to ₹32,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹25,000 – ₹32,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are calm under pressure and customer-first

Position details

• Job location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Temerity Careers Private Limited. It takes less than a minute.