Chat Support Representative

Join Thaagam Foundation as a Chat Support Representative in Chetpet, Chennai. Freshers can apply. You can earn up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Manage Donners Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Telugu, Hindi, English

Eligibility

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Hindi, English
• Someone customer-first and polite

Key responsibilities

As a Chat Support Representative, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Chetpet, Chennai, Tamil Nadu
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 12:30 AM - 2:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office
• Employment type: Full time

Click Apply to send your profile to Thaagam Foundation. It takes less than a minute.