Telecaller

Join The Beauty Band as a Telecaller in Ambarnath, Mumbai. The pay goes up to ₹15,000/month.

Employer’s description

Key Responsibilitiescall Customers From The Provided Database.Inform Customers About New Offers, Discounts, And Store Events.Invite Customers To Visit The Beauty Band Stores.Answer Basic Customer Queries Politely And Professionally.Follow Up With Customers As Instructed.Update Customer Call Status And Remarks In The System.Maintain Accurate. Languages : English, Hindi, Marathi

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• Someone patient and calm under pressure

Job at a glance

• Job location: Ambarnath, Mumbai, Maharashtra
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with The Beauty Band.