Customer Service Manager

The Blessings Matrimonials wants to bring on a Customer Service Manager for its Lajpat Nagar, Delhi team. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Job Title: Customer Relationship Executive Experience: Minimum 5 Years In Telesales (Matrimony Experience Preferred) Office Timings: 10:00 Am To 7:00 Pm Weekly Off: Tuesday Job Description: We Are Hiring A Customer Relationship Executive With A Minimum Of 3 Years Of Customer Service Experience; A Matrimony Industry Background Will Be An Advantage. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Inbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English

Key responsibilities

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Lajpat Nagar, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Openings: 2
• Interview timings: On an appointment basis
• Timings: 10:00 AM - 700 PM | Wednesday to Monday (Weekly off is on Every Tuesday)

Apply today and take the next step in your career with The Blessings Matrimonials.