Telecalling Executive

The Career Vista has an opening for a Telecalling Executive based in Goregaon West, Mumbai. There are 20 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Contact:- 8005926897 Loan Sales.

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Active listening, Hindi and English
• No English required
• Freshers can apply

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Work location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Openings: 20
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by The Career Vista.