Collection Process

Join The Connection BPO PVT LTD as a Collection Process in Rabale, Mumbai. There are 25 open positions. You can earn up to ₹20,000/month.

Employer’s description

Collection Telecaller. Type : Outbound | Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English

What you get

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Rabale, Mumbai, Maharashtra
• Openings: 25
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by The Connection BPO PVT LTD.