Hindi/Marathi Telecaller Process

A new Hindi/Marathi Telecaller Process role is open at The Connection BPO PVT LTD, Bhandup, Mumbai. You can earn up to ₹20,000/month. The team is filling 25 vacancies.

Employer’s description

Telecaller. Type : Domestic | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹14,000 – ₹20,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Job details

• Location: Bhandup, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — The Connection BPO PVT LTD reviews applications regularly.