Telecaller

Join The Connection BPO PVT LTD as a Telecaller in Airoli, Mumbai. Great for first-time job seekers. The pay goes up to ₹2,20,000/month. The team is filling 25 vacancies.

In the employer’s words

Telecaller. Type : Domestic | Languages : Marathi, Hindi, English

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Pay and perks

Salary: ₹16,000 – ₹2,20,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to The Connection BPO PVT LTD today.