Telecaller Inbound

The Connection BPO PVT LTD wants to bring on a Telecaller Inbound for its Thane, Mumbai team. Freshers can apply. You can earn up to ₹19,800/month. 25 candidates will be hired for this role.

In the employer’s words

Customer Service Inbound Process. Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹15,200 – ₹19,800 per month.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with The Connection BPO PVT LTD.