Telecaller Inbound

Start your next role as a Telecaller Inbound with The Connection BPO PVT LTD in Kalyan, Mumbai. Salary is up to ₹17,000/month. Freshers can apply. 25 candidates will be hired for this role.

Employer’s description

Inbound. Type : Inbound | Languages : English, Marathi, Hindi

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Marathi, Hindi
• A polite, customer-first attitude

Salary and benefits

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Job details

• Job location: Kalyan, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with The Connection BPO PVT LTD.