Telecaller Inbound

The Connection BPO PVT LTD wants to bring on a Telecaller Inbound for its Airoli, Mumbai team. 25 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Inbound. Type : Inbound | Languages : Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

What you will do

As a Telecaller Inbound, your work will include:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — The Connection BPO PVT LTD reviews applications regularly.