Telecaller Inbound

A new Telecaller Inbound role is open at The Connection BPO PVT LTD, Airoli, Mumbai. The team is filling 25 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Inbound Customer Service. Type : Inbound | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — The Connection BPO PVT LTD reviews applications regularly.