Customer Care Executive

Join The Connections as a Customer Care Executive in Kudlu Gate, Bengaluru. The pay goes up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Build And Maintain Strong Customer Relationships Handle Customer Queries & Escalations Efficiently Achieve Sales And Service Targets Follow Up With Clients To Ensure Satisfaction & Retention Maintain Customer Records And Crm Updates Identify New Business Opportunities. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Sales, International | Marketing | Languages : Telugu, Tamil, English

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, International, Marketing, Outbound, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Sales, International
• Marketing
• Languages: Telugu, Tamil, English
• You are patient and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 6 Days working, 1 week off

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