Work From Home - Operations Manager

Start your next role as a Work From Home - Operations Manager with The Dutch Door in remote. You can earn up to ₹35,000/month.

Note from the employer

Maintaining Training Calendars And Coordinating With Trainers. Updating Various Records Related To Training Such As Master Record, Freelancer Sheet, Outsourcing Sheet, Payment Sheet, Courier Records Etc. Preparing Invoices And Sending The Same To Students And Checking If The Payment Is Received. Email Correspondence And Answering Client Calls. More Than 2 Years Experience Compulsory. | Marketing | Languages : English

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Marketing
• Female Only
• Good English
• Work from home
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: English
• You are polite and customer-first

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: remote
• Vacancies: 1
• Work mode: Remote (work from home)
• Shift: 11:00 AM - 7:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — The Dutch Door reviews applications regularly.