Work From Home - Customer Service (Work From Home)

The Gold Humans Consultants is looking for a Work From Home - Customer Service (Work From Home) to join its team in remote. The pay goes up to ₹20,000/month. There are 30 open positions.

Employer’s description

We Are Looking For A Customer Support Executive Who Can Efficiently Work In A Call Centre-Based Work Environment And Handle Customer Queries. The Ideal Candidate Should Have Good Communication Skills. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

What you get

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• A customer-first, calm under pressure attitude

Quick facts

• Job location: remote
• Vacancies: 30
• Shift: Rotational shift | 6 days working
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Fully remote

Apply today and take the next step in your career with The Gold Humans Consultants.