Work From Home - Customer Support Associate(Work Fro...

Looking for a Work From Home - Customer Support Associate(Work Fro... role in remote? The Gold Humans Consultants is hiring now. The pay goes up to ₹18,000/month. There are 30 open positions.

In the employer’s words

We Are Looking For A Customer Support Executive Who Can Efficiently Work In A Call Centre-Based Work Environment And Handle Customer Queries. The Ideal Candidate Should Have Excellent Communication Skills. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi, Kannada, Telugu, English, Malayalam, Tamil, Kannada, Hindi, English, Telugu, Marathi

Salary

The salary for this role is ₹14,000 – ₹18,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi, Kannada, Telugu, English, Malayalam, Tamil, Kannada, Hindi, English, Telugu, Marathi

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: remote
• Vacancies: 30
• Working hours: Rotational Shift | 6 Days working
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from home
• Employment type: Full time

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