Work From Home - Customer Support Associate(Work Fro...

A new Work From Home - Customer Support Associate(Work Fro... role is open at The Gold Humans Consultants, remote. There are 10 open positions. The pay goes up to ₹14,000/month.

Employer’s description

We Are Hiring Customer Support Associates For A Work From Home Role. Candidates Must Be Fluent In Tamil, Hindi, And English And Should Be Comfortable Handling Customer Queries Via Calls, Chat, Or Email. Languages : Hindi, Tamil, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Tamil
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, Tamil, English
• You are calm under pressure and customer-first

Pay and perks

You will be paid ₹13,000 – ₹14,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: remote
• Vacancies: 10
• Timings: Rotational Shift
• Job type: Full time
• Work type: Work from home
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to The Gold Humans Consultants. It takes less than a minute.