Trainee Service Advisor

The Goods Hire Solutions wants to bring on a Trainee Service Advisor for its Kandivali, Mumbai team. 5 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹22,000/month.

In the employer’s words

Key Responsibilitiescustomer Interaction: Welcome Service Center Clients, Listen To Their Vehicle Concerns, And Record Detailed Descriptions Of Issues.Job Card Creation: Prepare Accurate Service Job Cards Under Guidance, Detailing Requested Repairs, Cost Estimates, And Delivery Schedules.Vehicle Inspection: Conduct Initial Vehicle Walk-Around In. Languages : Hindi, English

Salary

Compensation: ₹16,000 – ₹22,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Job location: Kandivali, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by The Goods Hire Solutions.