Telecaller

Start your next role as a Telecaller with The Heal Foundation in Malad West, Mumbai. The pay goes up to ₹28,000/month. 8 candidates will be hired for this role.

Note from the employer

Ngo Calling Process, Good Communication Skills*Good Confidence And Convince*. Type : Domestic, Outbound | Languages : Gujarati, Marathi, Hindi, English

Salary

Compensation: ₹18,000 – ₹28,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Marathi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Gujarati, Marathi, Hindi, English
• You are polite and customer-first

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 8
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — The Heal Foundation reviews applications regularly.