Manager

The Local Banne has an opening for a Manager based in Santa Inez. The pay goes up to ₹25,000/month. Freshers can apply.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Typing speed
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Quick facts

• Location: Santa Inez
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to The Local Banne today.