Customer Care Executive

A new Customer Care Executive role is open at The Professional Courier, BTM Layout, Bengaluru. The pay goes up to ₹17,000/month.

Note from the employer

Handle Customer Calls And Inquiries.Track Courier Shipments And Provide Status Updates.Resolve Customer Complaints And Coordinate With The Operations Team.Assist With Courier Bookings And Maintain Customer Records. Type : Inbound, Outbound | Languages : Tamil, English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, Outbound and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, English
• You are polite and customer-first

What you will do

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹17,000 per month.

Job at a glance

• Location: BTM Layout, Bengaluru, Karnataka
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 6 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with The Professional Courier.