Assistant Operations Manager

A new Assistant Operations Manager role is open at The Solutions Hub, Mulund West, Mumbai. The pay goes up to ₹30,000/month.

Note from the employer

Managing Business Operations, Project Executions, Client Relations, Vendor Management, Project Documentation, Project Creation, Growth Strategy. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email

What the job involves

As an Assistant Operations Manager, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Computer and Email
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• A patient, customer-first attitude

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

Quick facts

• Work location: Mulund West, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

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