Telecaller

Join The Thane Club as a Telecaller in Thane West, Mumbai. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

We Are Looking For An Enthusiastic And Customer-Focused Telecaller To Join Our Sales Team. The Ideal Candidate Will Be Responsible For Making Outbound Calls, Handling Customer Inquiries, Generating Leads, Scheduling Appointments, And Supporting The Sales Team In Achieving Business Targets Through Effective Communication And Follow-Ups. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic, Mutual Funds | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Mutual Funds, Outbound and Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic, Mutual Funds
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• Someone calm under pressure and customer-first

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: On-site
• Job type: Full time

Click Apply to send your profile to The Thane Club. It takes less than a minute.