Field Collection Executive

Looking for a Field Collection Executive role in Dombivali, Mumbai? The Wings of Business is hiring now. No experience? You can still apply. Salary is up to ₹19,000/month. The team is filling 2 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.

Salary and benefits

The salary for this role is ₹13,000 – ₹19,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: CRM tools, Typing speed, Hindi and English, Verbal communication
• No English required
• Freshers can apply
• Someone patient and polite

Job details

• Job location: Dombivali, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by The Wings of Business.