Tele Caller

Thinking Hats Consumer Insight has an opening for a Tele Caller based in Goregaon West, Mumbai. 2 candidates will be hired for this role. Freshers can apply. Salary is up to ₹14,000/month.

Note from the employer

Hiring Telecaller For Education Sector. Candidate Should Have Good English Communication Skills, Confidence On Calls, And Basic Computer Knowledge. No Sales And No Targets. Handle Customer Inquiries, Provide Information, And Maintain Professional Communication. Languages : Hindi, English

Salary

You will be paid ₹13,000 – ₹14,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and customer-first

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Goregaon West, Mumbai, Maharashtra
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Thinking Hats Consumer Insight reviews applications regularly.