Travel Sales Executive

Join Thomas cook as a Travel Sales Executive in Lower Parel East, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

1. Bringing In Sales.2. Ensuring High Levels Of Customer Satisfaction3. Ensuring Quality Service By Following The Organization Standards4. Call Center Sales5. Work Directly With Any Customers/Clients Via Phone In Order To Persuade Them To Buy Any Product.Previous Experience Of Call Center Sales (Any Product), Selling Holiday Packages Is An Add. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, Complaint handling, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Position details

• Job location: Lower Parel East, Mumbai, Maharashtra
• Job type: Full time
• Shift: 8am to 8pm any 9hrs / 6 days working 1 rotational week off
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Thomas cook today.