Travel Sales Executive

Thomas cook is hiring a Travel Sales Executive in Lower Parel, Mumbai. Salary is up to ₹20,000/month. The team is filling 4 vacancies.

In the employer’s words

1. Bringing In Sales.2. Ensuring High Levels Of Customer Satisfaction3. Ensuring Quality Service By Following The Organization Standards4. Call Center Sales5. Work Directly With Any Customers/Clients Via Phone In Order To Persuade Them To Buy Any Product.

Skills and qualifications

• Open to freshers
• Education: Graduate
• Skills: Typing speed, Verbal communication, Complaint handling, CRM tools
• Good English
• Freshers can apply
• A calm under pressure, polite attitude

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Lower Parel, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 4
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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