Travel Sales Executive

Thomas cook is looking for a Travel Sales Executive to join its team in Fort, Mumbai. There are 6 open positions. The pay goes up to ₹25,000/month.

Employer’s description

1. Bringing In Sales.2. Ensuring High Levels Of Customer Satisfaction3. Ensuring Quality Service By Following The Organization Standards4. Call Center Sales5. Work Directly With Any Customers/Clients Via Phone In Order To Persuade Them To Buy Any Product.Previous Experience Of Call Center Sales Any Product, Selling Holiday Packages Is An Advantage. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Travel Sales Executive, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹22,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Quick facts

• Location: Fort, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6

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