Travel Sales Executive

Looking for a Travel Sales Executive role in Lower Parel East, Mumbai? Thomas cook is hiring now. There are 2 open positions. You can earn up to ₹25,000/month.

Employer’s description

1. Bringing In Sales.2. Ensuring High Levels Of Customer Satisfaction3. Ensuring Quality Service By Following The Organization Standards4. Call Center Sales5. Work Directly With Any Customers/Clients Via Phone In Order To Persuade Them To Buy Any Product. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, Hindi and English, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹23,000 – ₹25,000 per month.

Quick facts

• Work location: Lower Parel East, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Thomas cook.