Tour Package Sales Executive

A new Tour Package Sales Executive role is open at Thomasc Cook Tours and Travels, Lower Parel, Mumbai. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities)*Salary:* 29,000 Gross (25,000 In Hand) + Huge Incentives. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Domestic, Outbound, Sales | Languages : English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹24,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Domestic, Outbound, Sales
• Languages: English
• A customer-first, patient attitude

Job details

• Job location: Lower Parel, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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