Forex Card Sales Executive

Thomascook Ltd wants to bring on a Forex Card Sales Executive for its Churchgate, Mumbai team. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Handle Outbound/Inbound Calls For Foreign Exchange Services.Assist Customers With Forex Cards And Foreign Currency Exchange.Explain Products, Resolve Customer Queries, And Close Sales.Achieve Daily/Monthly Sales Targets.Maintain Customer Records And Follow Up With Leads. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic, Sales, International | Languages : English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic, Sales, International
• Languages: English

Salary

The salary for this role is ₹24,000 – ₹25,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Churchgate, Mumbai, Maharashtra
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Thomascook Ltd reviews applications regularly.