Telecaller

Thomascook ltd is hiring a Telecaller in Lower Parel, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities)*Salary:* 29,000 Gross (25,000 In Hand) + Huge Incentives. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Domestic, Inbound, Sales | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Domestic, Inbound, Sales
• Languages: English
• Someone patient and customer-first

What the job involves

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹25,000 per month.

Quick facts

• Location: Lower Parel, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Thomascook ltd.