Telesales Executive

A new Telesales Executive role is open at Thomascook Ltd, Lower Parel, Mumbai. Salary is up to ₹25,000/month. 20 candidates will be hired for this role.

Employer’s description

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities). 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, International, Inbound, Domestic | Languages : English

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹23,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, International, Inbound, Domestic
• Languages: English
• Someone polite and patient

Job details

• Location: Lower Parel, Mumbai, Maharashtra
• Vacancies: 20
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Thomascook Ltd today.