Tour Package Sales Executive

A new Tour Package Sales Executive role is open at Thomascook Ltd, Lower Parel, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities)*Salary:* 29,000 Gross (25,000 In Hand) + Huge Incentives. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, International, Inbound | Languages : English

What you get

The salary for this role is ₹24,000 – ₹25,000 per month.

What you will do

As a Tour Package Sales Executive, your work will include:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, International, Inbound
• Languages: English

Quick facts

• Location: Lower Parel, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Thomascook Ltd reviews applications regularly.