Tour Package Sales Executive

A new Tour Package Sales Executive role is open at Thomascook Ltd, Lower Parel, Mumbai. The pay goes up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Inbound, Outbound, Domestic | Languages : English

Salary

Compensation: ₹24,000 – ₹25,000 per month.

Day-to-day work

As a Tour Package Sales Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound, Sales, Tourism
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Inbound, Outbound, Domestic
• Languages: English

Job at a glance

• Job location: Lower Parel, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 15
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Thomascook Ltd today.