Travel Sales Executive

Join Thomascook Ltd as a Travel Sales Executive in Lower Parel, Mumbai. You can earn up to ₹25,000/month. 10 candidates will be hired for this role.

Note from the employer

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Active listening, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

What you get

Compensation: ₹23,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Job at a glance

• Location: Lower Parel, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Job type: Full time

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