Travel Sales Executive

Thomascook Ltd has an opening for a Travel Sales Executive based in Lower Parel, Mumbai. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities). 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Tourism
• Good English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

You will be paid ₹24,000 – ₹25,000 per month.

Job details

• Job location: Lower Parel, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Thomascook Ltd.