Travel Sales Executive

Thomascook Ltd is looking for a Travel Sales Executive to join its team in Lower Parel, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities). 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Tourism
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

Position details

• Work location: Lower Parel, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Thomascook Ltd reviews applications regularly.